Politique de remboursement

Last updated: OCTOBER 24,2026

Return period. You may request a return within 15 days of receiving your order.

Eligibility. To qualify, an item must be unused, in its original condition and packaging, and accompanied by your order number.

Non-returnable items. Items marked Final Sale and gift cards cannot be returned. 

Damaged, defective or incorrect items. Contact us as soon as possible with your order number and clear photos or a video of the issue. We’ll review and may offer a replacement, store credit or refund.

How to request a return. Email support@angelauraluxe.com with your full name, order number, the product, the reason for the return and photos if relevant. Please don’t send anything back until our team gives you return instructions.

Return shipping. Customers pay return shipping costs unless the item arrived damaged, defective or incorrect. Original shipping charges are generally non-refundable unless required by law or the issue was our error.

Refunds. After we receive and inspect your return, we’ll tell you whether the refund is approved. Approved refunds go to your original payment method. Your bank may need extra time to post it. If you haven’t received a refund we’ve confirmed, check with your bank first, then contact us.

Exchanges. We don’t offer exchanges.

Cancellations. Contact us as soon as possible. We’ll try to accommodate cancellations, but we can’t guarantee one after an order has been processed or shipped.

Incorrect address. Please check your address at checkout. If a package is returned to us because of an incorrect address, reshipping charges may apply.

Contact. support@angelauraluxe.com